Everything you need to manage incidents.
From anonymous mobile reporting to full resolution and tracking. Improva covers the entire lifecycle of an incident.
Anyone can report in seconds.
The free app lets anyone in your space — no account or password needed — report an incident directly from their phone. Photo, description, and location in under a minute.
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No sign-up or login required
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iOS and Android
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Photo + automatic location
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Available in Catalan, Spanish and English
Full control in one place.
Your team manages all incidents from a clean, centralised interface. Assign owners, update statuses, and review the full history of every case.
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Assign a responsible person with one click
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Statuses: pending, in progress, resolved
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Configurable categories and priorities
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Full history for every incident
See where things happen.
Every incident is pinned on your space's map. Spot recurring problem areas and act preventively before issues pile up.
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Colour-coded pins by status: red, orange, green
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Filter by area, category or status
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Ideal for large indoor and outdoor spaces
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Automatic location from the app
Everyone in their place.
Organise your team with three clear roles. Each person sees and can do exactly what they need — no unnecessary access, no confusion.
Admin
Full management: settings, users, entities and statistics.
Coordinator
Oversight, incident assignment and team follow-up.
Resolver
Receives assigned incidents, resolves them and updates the status.
Incidència rebuda ✓
Hem rebut el teu reportatge. Gràcies!
Ara mateix
Assignada a Marc G.
La incidència ja té un responsable.
Fa 5 minuts
Resolt! Gràcies per reportar 🙌
La teva incidència ha estat solucionada.
Fa 2 hores
No one is left in the dark.
Every step in the process triggers an automatic notification. The person who reported knows their issue has been seen, and the responsible person acts immediately.
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Instant confirmation to the reporter
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Alert to the responsible person on assignment
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Resolution notification and thank-you
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Zero lost or forgotten incidents
In everyone's language.
Improva works fully in Catalan, Spanish and English. The app automatically detects the device language, and the management panel adapts to each user's preferences.
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Catalan, Spanish and English
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Automatic language detection in the app
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Multilingual management interface
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Ideal for spaces with international users
Català
Un espai millor, entre tots.
Castellano
Un espacio mejor, entre todos.
English
A better space, together.
Ready to try it?
Start today and see how Improva transforms incident management in your space.