Alles, was Sie für das Vorfallsmanagement brauchen.

Von anonymer, geolokalisierter Meldung bis zur vollständigen Lösung und Nachverfolgung. Improva deckt den gesamten Lebenszyklus eines Vorfalls ab.

Free mobile app

Anyone can report in seconds.

The free app lets anyone in your space — no account or password needed — report an issue directly from their phone. Photo, description, and location in under a minute.

  • No sign-up or login required
  • iOS and Android
  • Photo + automatic location
  • Available in multiple languages
Free mobile app
app.improva.app/dashboard
Control panel

Full control in one place.

Your team manages all issues from a clean, centralised interface. Assign owners, update statuses, and review the full history of every case.

  • Assign a responsible person with one click
  • Statuses: pending, in progress, resolved
  • Configurable categories and priorities
  • Full history for every issue
Interactive map

See where things happen.

Every issue is pinned on your space's map. Spot recurring problem areas and act preventively before they pile up.

  • Colour-coded pins by status: red, orange, green
  • Filter by area, category or status
  • Ideal for large indoor and outdoor spaces
  • Automatic location from the app
Pendent
En curs
Pending
In Progress
Resolved
Roles & permissions

Everyone in their place.

Organise your team with three clear roles. Each person sees and can do exactly what they need — no unnecessary access, no confusion.

Admin

Full management: settings, users, entities and statistics.

Coordinator

Oversight, issue assignment and team follow-up.

Resolver

Receives assigned issues, resolves them and updates the status.

New issue in the dashboard

A new issue has been reported in sector A.

Just now

Issue assigned to you

You have a new issue assigned. Ref. #47.

5 minutes ago

Issue closed ✓

Issue #47 has been marked as resolved.

2 hours ago

Notifications

Your team always in the loop.

Every step in the process triggers an automatic notification for your team. The coordinator knows when a new issue arrives, and the resolver receives it the moment it is assigned.

  • Email to the coordinator when a new incident is reported
  • Notification to the resolver when a task is assigned
  • Status updated in the dashboard in real time
  • Zero lost or forgotten issues
Multilingual

In everyone's language.

Improva works in multiple languages. The app automatically detects the device language, and the management panel adapts to each user's preferences.

  • Multiple languages available
  • Automatic language detection in the app
  • Multilingual management interface
  • Ideal for spaces with international users

Multilingual

Multiple languages available
Idioma 1
Idioma 2
Idioma 3
Automatic language detection in the app

Ready to try it?

Start today and see how Improva transforms issue management in your space.