Everything you need to manage facility issues.
From anonymous geolocated reporting to full resolution and tracking. Improva covers the entire lifecycle of a facility issue.
Anyone can report in seconds.
The free app lets anyone in your space — no account or password needed — report an issue directly from their phone. Photo, description, and location in under a minute.
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No sign-up or login required
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iOS and Android
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Photo + automatic location
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Available in multiple languages
Full control in one place.
Your team manages all issues from a clean, centralised interface. Assign owners, update statuses, and review the full history of every case.
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Assign a responsible person with one click
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Statuses: pending, in progress, resolved
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Configurable categories and priorities
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Full history for every issue
See where things happen.
Every issue is pinned on your space's map. Spot recurring problem areas and act preventively before they pile up.
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Colour-coded pins by status: red, orange, green
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Filter by area, category or status
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Ideal for large indoor and outdoor spaces
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Automatic location from the app
Everyone in their place.
Organise your team with three clear roles. Each person sees and can do exactly what they need — no unnecessary access, no confusion.
Admin
Full management: settings, users, entities and statistics.
Coordinator
Oversight, issue assignment and team follow-up.
Resolver
Receives assigned issues, resolves them and updates the status.
New issue in the dashboard
A new issue has been reported in sector A.
Just now
Issue assigned to you
You have a new issue assigned. Ref. #47.
5 minutes ago
Issue closed ✓
Issue #47 has been marked as resolved.
2 hours ago
Your team always in the loop.
Every step in the process triggers an automatic notification for your team. The coordinator knows when a new issue arrives, and the resolver receives it the moment it is assigned.
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Email to the coordinator when a new incident is reported
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Notification to the resolver when a task is assigned
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Status updated in the dashboard in real time
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Zero lost or forgotten issues
In everyone's language.
Improva works in multiple languages. The app automatically detects the device language, and the management panel adapts to each user's preferences.
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Multiple languages available
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Automatic language detection in the app
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Multilingual management interface
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Ideal for spaces with international users
Multilingual
Ready to try it?
Start today and see how Improva transforms issue management in your space.